For some of our referrals, we use a system called E-Referral. This means that you are able to book your own appointment where and when it suits you. In order to do this, your GP will upload your referral to the E-Referral database and create a unique Booking Reference Number and a randomly generated password. Once your referral has been processed, you will be sent a reminder by text message advising you to collect your details from the surgery. You will then be able to book your appointment either over the phone with the booking line or online using the web link stated on your booking information. If you do not have a mobile number then we will post the information to you. If you do not receive any information, please do chase this and we can ensure the referral has been correctly processed.
Below is a list of referrals that usually go through the E-Referral system. If you are referred to any of these departments, please be aware that you may need to book your own appointment through the E-Referral service.
- Ear, Nose & Throat
- Allergy Clinic
- Gastrointestinal & Liver Medicine
- Sleep Medicine
- Vascular Surgery
- General Surgery
If you have been referred for any other reason, we will sent the referral directly to the necessary hospital or department and you will hear from them with an appointment date and time.
Please do not hesitate to contact the surgery if you require any more information or assistance.